HGC Global Communications: Delivering Real-time Network Automation for International Enterprises

Ravindran Mahalingam, SVP of International Business
With the increasing demands of today’s consumer and businesses for virtually instantaneous digital experience, enterprises have been re-engineering their network architecture with flexible equipment and both centralized and decentralized networking components. Software-defined platform is perceived as an essential part of the enterprises’ networking mix, as it ensures a number of protocols such as MPLS-enabled network. Such network architecture not only simplifies provisioning and management of resources, but also provides a more flexible and robust Datacentre-to- Datacentre and Datacentre-to-Cloud regional connectivity solution defined by software from anywhere at any time.

HGC SDX™ (“SDX™”) is an intelligent platform that simplifies global network ordering, deployment and management into a more effective business enabler. Though this unified connectivity management portal, customers and partners now benefit from end-to-end control of multiple networks with ease and efficiency, as well as fast network penetration to local population worldwide at the click-of-a-button. The delivery cycle times will be significantly accelerated from a month to a day with enhanced provisioning process.

Ravindran Mahalingam, HGC Global Communications’ SVP of International Business, mentions, “With the evolution of cloud and IoT technology, convergence systems, and mobile applications, SDN is widely used in the network infrastructure of different industry verticals for faster regional-wise expansion.”

By diversifying SDX™ and establishing densely interconnected data centres in Hong Kong, Singapore and Southeast Asia for a more reliable and high performing interconnection, HGC offers a myriad of benefits to carriers, OTT platforms and corporate customers by advancing the carrier-interoperability through the platform. "Leveraging our network-as-a-service, we aim to empower enterprises with faster regional business expansion and deliver greater customer experience," says Mahalingam.

To enterprise customers and OTTs, SDX™ brings high visibility into network performance, reducing the complexity of network configuration. Furthermore,customers are empowered with complete control in managing and monitoring the high quality and low-latency interconnections backed with a stringent SLA through the portal. They can scale bandwidth up and down – anywhere and anytime – to fully utilise bandwidth allocation, reducing the total connectivity cost as a result. With a significantly reduced network provisioning time, it also speeds uptime-to-market delivery new services and reach target eyeballs fast.

Operating as a fully-fledged fixed-line operator and ICT service provider with extensive international network coverage, HGC owns and manages one of the most resilient and secure network infrastructure in Asia.


Leveraging our network-as-a-service, we aim to empower enterprises with faster regional business expansion and deliver greater customer experience

Through SDX™, carriers can collaborate to procure network resources dynamically, thereby meeting customers’ international needs and extending service coverage to local, global and emerging markets across network boundaries. With continuous service enrichment, HGC’s services marketplace will also have Metro Ethernet available to all major IDCs in Hong Kong.

Recently, HGC announced the expansion of bandwidth-on-demand capability from Hong Kong to Singapore to provide enterprises across a wide range of verticals including the financial service industry (FSI), manufacturing and logistics, with a more flexible, localized way to manage their multi-region connectivity and multi-cloud direct connect with a secure and efficient software-defined network topology. HGC has also activated the ‘pay-as-you-go’ business model on SDX™.. This enables users to enjoy agile connectivity to scale bandwidth up and down between 10Mbps and 10Gbps, anytime and anywhere, whenever you need, on a daily/monthly basis with data-driven analysis.

Having carved a unique niche, HGC continues to enrich the service marketplace by cooperating with carriers, OTT ecosystems and data centre providers through global partnerships. HGC’s APIs enables SDN architectures from different network service providers to interoperate with each other, integrating with their state-of-the-art solutions and accelerating the establishment of a robust international marketplace. “HGC will continue delivering its digital strategy with one-stop integrated solutions to support business expansion in Southeast Asia and bridging the global markets,” concludes Mahalingam.

HGC is a fast mover in the technology space who meets the fast changing market demand. In this new 5G edge world, SDN is set to become a pillar in the design of 5G networks, especially by enabling operators and OTTs to build an intelligent architecture for network programmability, as well as the creation of multiple network hierarchies.

Planning ahead, expanding your ICT environments, automating them, literally digitising your digital footprint, is key to evolve your brand to a true 21st century platform aimed at making sense of data and, most importantly, in real time and from anywhere. Do that, and the return on your investment will catapult your brand to a whole new level.

Company
HGC Global Communications

Headquarters
Hong Kong, China

Management
Ravindran Mahalingam, SVP of International Business

Description
HGC Global Communications Limited (HGC) is a leading international fixed-line operator. The company owns an extensive network and infrastructure in Hong Kong and overseas and provides various kinds of services. HGC has 23 overseas offices, with business over 5 continents. It provides telecom infrastructure service to other operators and serves as a service provider to corporate and households. The company provides full-fledged telecom, data centre services, ICT solutions and broadband services for local, overseas, corporate and mass markets